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Privacy Policy

Last updated: August 2026  ·  Effective: August 2026  ·  Jurisdiction: South Africa

Summary: KASTLR is a small software development and R&D company. We do not require accounts. The only personal data we collect is the information you voluntarily submit through the contact form (name, email, message). We do not sell your data, we do not use tracking pixels or advertising networks, and we only use your information to respond to your enquiry.

1. Who we are

KASTLR (“we”, “our”, “us”) is a software development and research & development outfit focused on building practical systems, laboratory information management (LIMS), minerals-related research tools, websites, and games. Our website is located at kastlr.com.

For privacy enquiries: info@kastlr.com

2. What data we collect

Contact form (optional): If you choose to send us a message, we collect the name, email address, and message content you provide. This is the only personal data we actively collect.

Standard server logs: Like most websites, our hosting provider may log technical data such as IP addresses and browser user-agent strings for security and diagnostic purposes. We do not use these logs to identify or track individual users.

What we do not collect:

  • No user accounts or passwords
  • No payment or financial information
  • No advertising network scripts, tracking pixels, or third-party analytics that identify individuals
  • No browsing history beyond standard server logs

Cookies: KASTLR itself does not set any non-essential cookies. If you click a link that takes you to an external site, that site’s own cookie and privacy policies apply.

3. How we use your data

Information submitted via the contact form is used solely to:

  • Respond to your enquiry or request
  • Provide the consulting, development, or support services you asked about

We do not use your email for marketing lists, newsletters, or any other purpose without your explicit consent. We do not sell or share your personal data with third parties for commercial purposes.

4. Data storage & security

Contact form submissions are processed securely and stored only as long as needed to handle your enquiry. All data is transmitted over HTTPS/TLS. We apply reasonable technical and organisational security measures appropriate for a small professional services business.

We do not store passwords because we do not operate user accounts.

5. Third-party services

We may use reputable third-party providers for hosting, email delivery, and basic infrastructure. These providers process data only as necessary to deliver their services and are bound by their own privacy policies. We do not share personal data with them beyond what is required to operate the website and respond to enquiries.

6. Your rights (POPIA)

If you are located in South Africa, the Protection of Personal Information Act (POPIA) gives you the following rights regarding any personal information we hold about you:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that inaccurate data be corrected
  • Deletion — request deletion of your personal data
  • Objection — object to the processing of your personal data

To exercise any of these rights, email info@kastlr.com. We will respond within a reasonable time (normally within 30 days).

7. Your rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with your local supervisory authority. Our lawful basis for processing contact-form data is your consent (you voluntarily submitted the information) and/or our legitimate interest in responding to business enquiries.

8. Data retention

Contact form messages are retained only for as long as necessary to respond to and resolve your enquiry. You may request deletion of your data at any time by emailing info@kastlr.com.

9. Children

Our website and services are directed at businesses and adult professionals. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted data, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent version. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

Privacy & general enquiries: info@kastlr.com
X / Twitter: @KASTLRsa

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